Returns Policy

At BPC Autoparts, we understand that sometimes a return is necessary. Below is our return policy to ensure a smooth and transparent process:

  1. Return Period: You have the right to return your purchase within 14 days of receipt. Please contact our customer service within this period to initiate your return.

  2. Return Conditions: The product must be in unused condition and returned in its original packaging. Ensure that all accessories and documentation are included. Installed parts cannot be returned, nor can electronic/electrical components. No warranty is provided for electronic/electrical components. Electrical products are defined as items that can be connected to a power circuit. Business customers cannot cancel or return products.

  3. Registering a Return: Contact our customer service via our contact form to register your return. Clearly state the reason for returning the product.

  4. Shipping Instructions: You will receive the necessary instructions for returning the product, including the return address. Please ensure the product is securely packaged to prevent damage during transport.

  5. Inspection and Processing: Upon receiving the returned product, we will conduct an inspection. If everything is in order, the refund will be processed via the original payment method.

  6. Exceptions: Return shipping costs are the customer's responsibility. However, if the product is defective or incorrectly delivered, we will cover these costs. If the package is refused upon delivery, the return costs will be charged to the customer.

  7. Refunds: Refunds will be processed within a reasonable timeframe after the return has been approved. Please note that the processing time depends on your payment method and financial institution.

  8. Contact: For any further questions or assistance, feel free to contact our customer service. We are here to ensure you have the best possible experience with BPC Autoparts.